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/ Solutions / Modules / Data Import - ERP Interface

ERP Interface

Information from the ERP System for E-commerce and Marketing

crossbase is an open system and has a standard XML interface for importing data from upstream systems. The import of data into the crossbase database, e.g. article numbers, short texts and prices, can be carried out fully automatically at specific times. In addition, data with maintenance sovereignty in the PIM system can also be transferred back to the ERP system.

Advantages of the ERP interface

  • Automatic and parameterized data import from ERP systems

  • Flexible configuration via the import manager

  • Support for common formats such as CSV, XML and JSON

  • Triggered via schedule, file or web service

  • Logging and e-mail notification in the event of errors

Function Overview

Data interface to the ERP system

Thanks to numerous successfully completed projects, we have extensive experience in connecting a wide range of ERP systems (including SAP, Microsoft Dynamics, proALPHA and Infor LN). Manual data imports from Excel can also be carried out easily.

In addition to importing ERP data, article-related data can be transferred from crossbase back into the ERP system.

Data from the ERP system

Article numbers and master fields, basic texts, product hierarchies, product ranges and prices are transferred from the ERP system, as are some technical product features and product relationships (parts lists, spare parts). In addition, the product status is transferred, which contains information on whether the item has been released for sale or not.

Import of article master data

The article master data is imported into the product database either as a complete nightly import or as a web service on demand. XML is used as the exchange format.

Record types for data import

The so-called record types are files with a specific structure for data import. In the workshops, these templates are developed step by step using specific data. The record types are used for the initial import of structures and product information and to implement the ERP-PIM interface for ongoing operations.

The data import module can be controlled manually or automatically and a log is written after each import. It is also possible to validate the data before importing.

The e-commerce cycle

Retail partners and portals are increasingly demanding product data as electronic catalogs in standard formats. The permanent ERP interface guarantees that the incoming order data matches the current master data.

The e-commerce cycle begins with the ERP system, which transfers article master data to the crossbase database. Marketing-relevant media files and texts are added in crossbase and the complete data is made available for portals, stores and retail partners. This cycle is the prerequisite for ensuring that the data statuses are synchronized and that orders based on them can be carried out reliably.